Project location：The Middle East
Product: ERW steel pipe
Standard and material：BS1387 + BS21 Threaded Ends
Specifications：1″–4″×Sch 40×6m
Application：Firefighting Pipeline System
In June, a European client contacted us us through our official website to purchase a batch of BS1387 Medium fire-fighting pipes—these were meant for stock in the Middle East. Leveraging Xinyue’s extensive track record in the Middle East and the local advantages of our Dubai branch, we have provided a competitive quotation with the real cases and construction videos from the region . After comparing options, the client readily work with us for the first collaboration.
Signing the contract was just the beginning. We full understood that for a first-time partner, their top concerns were quality control and on-time delivery. To address this, we presented our standard “Factory + Xinyue Dual Quality Inspection” process to the client with complete transparency.
Live production updates via videos and photo:This allows the client,despite thousands of miles away,to monitor progress
Visualized full-process inspection：
1.Bare pipe acceptance ;
2.Zinc coating thickness measurement ;
3.Dual inspection of pipe end thread dimensions and coupling match.
By opening our entire process , we transformed communication into a bridge toward long-term trust .
As all products stood neatly assembled in the port, the client witnessed not only quality but also the certainty of a promise delivered. This reliability was the most valuable outcome — a new purchase order for Q4.
From the initial trial order to proactive repeat reorder, we completed the full “satisfaction to trust” loop within a single order cycle.
In the Middle East market, where reputation is paramount, we firmly believe that sincerity is the shortest path,and professionalism is the ultimate key.
Written by Xinyue Steel team
Xinyue Contact Details:
Email: Sales@xysteelpipe.com
WhatsApp: 086 189 7484 9825
Website: www.xysteelpipe.com