Thinking what customers want and need

Project location:Guyana

Product:SSAW Steel Pipe

Standard and material:ASTM A252 GR 2

Specifications:20”

Usage:Steel Piling

Inquiry time:2022.06.29

Order time:2022.08.10

Shipping time:2022.09.05

Estimated arrival time:2022.10.20

This contract is the project material purchasing of Xinyue’s long-term cooperative customer. On the day of receiving the inquiry, the customer has emphasized that the delivery date is very important and must be delivered within 2 weeks. In consideration with the actual production situation, Xinyue has recommended customer the suitable wall thickness which can be rolled and delivered faster and reached an agreement.

The payment term for this order is L / C which takes around 7 to 10 working days for customer to issue it. If Xinyue start the production against the LC , the delivery date of the project will be delayed.

Based on the trust of long-term cooperation between both parties and the interests of customers, Xinyue arranged the purchase of raw materials the day after receiving the customer’s contract in order to ensure the delivery on time. At present, the steel pipe is about to be completed and wait for delivery against the arrival of LC.

Written by Joanne